Frequently Asked Questions

How do I buy e-gold from AsianaGold.com?

1. Fill in our form by clicking on the "Buy Gold" link and we will email you our bank account details in your country.
2. Please visit a local branch or ATM of our bank in your country and make a direct cash deposit. Please put the code (example "AG-123456-JP") that we will send you after we will receive your order, in the memo of your deposit. Please note we do not accept Internet Transfers or bank to bank transfers from first time customers.
3. Please scan your direct deposit slip and send it to us via email at support@asianagold.com
   
4. We will confirm that we have received your direct deposit slip.
5. We will send you an email when we have funded your gold currency account.
6. Please note that it will take up to 48 business hours. We do not include weekends or bank holidays.
   
   We look forward to your order. If you have any queries please
   email support@asianagold.com

What is the minimum transaction I can make?
Buy Gold There is no minimum order.

Sell Gold There is no minimum order.

What are the fees for selling e-gold®?

Buy fees - all Buy fees are here.
Sell fees - all Sell fees are here.

How long will it take to get my account funded?
It takes less than 48 business hours.

We do not include weekend or holidays.

What is a Gold Currency?

Gold Currency is an online currency system that is backed 100% by physical gold in allocated storage. Your gold currency account balance represents the amount of gold that is being stored for you in allocated storage. For example, Pecunix™ gold is stored in the renown Swiss vaults of MAT Securitas Express AG. It is audited and bailed in by the Anglo Far-East Bullion Company. It is also audited by one of the world's most respected accounting firms, BDO International. Most important, it is 100% insured by Lloyds of London.. e-gold stores its gold in government vaults in London, Dubai and New York.

Gold Currency allows you to invest in gold cost effectively and easily with any starting amount. Your balance is set in grams and ounces and hence the fiat (national currency e.g Yuan, Australian Dollars, $US, Yen, Euro, etc) value of your gold fluctuates with the price of gold. Please visit http://gold-price.net to check the gold price in grams or ounces.

Gold Currency is an easy, fast, inexpensive way to pay for services on the Internet. Asiana Gold will be creating a directory of merchants that accept e-gold and Pecunix in the near future, please check back soon.

Which Gold Currencies do you sell?

e-gold, Liberty Reserve, Pecunix, e-bullion, GoldMoney, WebMoney and 1MDC.

Why do you accept e-gold™, Liberty Reserve™ and Pecunix™ ?

e-gold® is the longest established gold currency. e-gold® is the largest and most popular gold currency. It has a long record of stablility and sound governance.

Liberty Reserve ™ fast growing, secure and reliable electronic currency backed by a USD and gold. Irrevocable and real time worldwide transfers, excellent security features that make it stand out from many other payment systems.

Pecunix ™ has proven itself to be a very safe and secure gold currency.

Its security and features are unparalleled in global banking and finance. Pecunix is a world leader in Internet payment system technology, setting a standard that exceeds online banking for speed and security.

Pecunix has a very proactive anti-fraud policy.

How do I know I can trust you with my details?
Asiana Gold will not give your details away to anyone for any reason! We store your details offline for extra security. We retain your details so that we can give you faster service in future transactions.

Do you accept debit or credit cards?
No, we do not accept payment by debit or credit card.

What if I need to contact AsianaGold?
You can contact us by email.
Email support@asianagold.com

Do you have an affiliate program?
Please ask your referrals to mention your e-gold® number in our order form when they order e-gold or pecunix. We will send you a bonus of 0.5% of their order.

We will offer members who place an order with an existing customer of AsianaGold.com's e-gold account number a discount of 0.25%
as an incentive for your referrals to include your e-gold number when they order.

If you have any further questions about buying gold currency, gold bullion, gold coins, gold bars, gold nuggets we are more than happy to help you, please email support@asianagold.com

 Even if you have a general question about e-gold® or Pecunix™ or gold, we are more than happy to help you any time, we welcome your emails :)

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